Privacy Policy


Last Updated: September 6, 2026

Transcmend respects your privacy and is committed to protecting the personal information you choose to share through this website. This Privacy Policy explains how information may be collected, used, and protected when you visit transcmend.com.

Information You Provide

You may voluntarily provide personal information when contacting Transcmend, requesting information about services, submitting an inquiry, or using other features available through this website. This may include information such as your name, email address, telephone number, and information you choose to include in your message.

Please do not submit sensitive medical, mental health, or other confidential information through general website contact forms or email.

How Information Is Used

Information submitted through this website may be used to:

  • Respond to questions or inquiries

  • Provide information about therapy or other services offered by Transcmend

  • Assist with scheduling or directing you to the appropriate secure client platform

  • Maintain and improve the functionality of this website

  • Comply with applicable legal or regulatory requirements

Transcmend does not sell your personal information.

Website Analytics and Cookies

This website is hosted through Squarespace and may use cookies, analytics, or similar technologies to understand website traffic, improve website performance, and provide necessary site functionality.

Information collected automatically may include general information such as browser type, device type, pages visited, referring websites, and approximate geographic information.

You may be able to control or disable certain cookies through your browser settings or through cookie preferences provided on this website.

Third-Party Services

Transcmend may use third-party services to operate this website and provide services to visitors and clients. These services may process information according to their own privacy practices.

Links to external websites or services are provided for convenience. Transcmend is not responsible for the privacy practices or content of third-party websites.

Therapy and Protected Health Information

Use of this website does not establish a therapist-client relationship.

Information related to your therapy services and protected health information is handled separately in accordance with applicable privacy laws and Transcmend's Notice of Privacy Practices.

Current clients should use the secure client portal for communications involving confidential clinical or health information whenever appropriate.

Email and Electronic Communication

Email and other standard electronic communications may not provide the same level of privacy and security as a secure client portal. By contacting Transcmend electronically, you acknowledge that electronic communication may carry privacy risks.

Children's Privacy

This website and Transcmend's therapy services are intended for adults. Transcmend does not knowingly collect personal information from children through this website.

Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes to the website, services, technology, or applicable requirements. Updates will be reflected by the "Last Updated" date at the top of this page.

Contact

Questions regarding this Privacy Policy may be directed to:

Transcmend
Virtual Therapy Serving Hawaiʻi, Virginia & Washington
contact@transcmend.com